Shipping Policy
At Recovery Monday, we know that once you've decided to invest in your recovery, you want your device in your hands as quickly as possible. Here's exactly what to expect after you place your order.
Order Processing
All orders are carefully processed within 1–2 business days (Monday through Friday, excluding U.S. holidays). Once your order has been processed and shipped, you'll receive a confirmation email with your tracking number so you can follow your package every step of the way.
Orders placed on weekends or holidays will begin processing the next business day.
Delivery Times
Standard delivery typically takes 7–14 business days from the date of shipment, depending on your location. Estimated timeframes:
- United States: 5–10 business days
- Canada, UK, Europe, Australia: 8–14 business days
- Rest of the world: 10–18 business days
We ship worldwide — no matter where you are, Recovery Monday has you covered.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected delivery method. Keep an eye out for free shipping promotions during launches, holidays, and special events.
Tracking Your Order
Once your order ships, you'll receive a tracking link via email. If you haven't received tracking details within 3 business days of placing your order, please check your spam folder or reach out to our team at support@recoverymonday.com.
Customs, Duties & Taxes
For international orders, please note that any customs duties, import taxes, or fees imposed by your country's customs authority are the responsibility of the customer. These charges are not included in the product or shipping price at checkout.
Lost, Delayed, or Damaged Packages
In the rare case that your order hasn't arrived after 20 business days, or if your package arrives damaged, please reach out to us right away at support@recoverymonday.com and we'll make it right — whether that means a replacement, a refund, or working directly with the carrier on your behalf.
Address Accuracy
Please double-check your shipping address before placing your order. Recovery Monday is not responsible for orders shipped to incorrectly entered addresses. If you spot an error, contact us at support@recoverymonday.com within 24 hours of placing your order, and we'll do our best to update it before it ships.
Need Help?
Our support team is here for you. Reach out anytime at support@recoverymonday.com — we typically respond within 24 hours on business days.
Thank you for choosing Recovery Monday. Your recovery starts here.